What we are doing for customers
- We enhanced cleaning at all manufacturing and packaging locations.
- We have dedicated shipping arrangements to customers who are 60+ (70+ years old U.K.), those with disabilities and those who the CDC defines as high risk.
- Customers ordering delivery from Siberian Forged can select "unattended delivery" during checkout.
- Customers ordering a scheduled delivery can select front-porch delivery during checkout. The delivery team will leave the item at your front door and you will not be required to sign for it. In addition, all delivery vehicles and equipment are disinfected each day, and delivery devices and mobile phones are disinfected after each delivery engagement.
- We're vigorously combating price gouging to help protect customers, help ensure fair pricing, and combat those seeking to profit off the COVID-19 crisis.
- Our customer care reps help keep customers stay connected and informed.